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Terms of Service

Last updated: April 17, 2026

1. Acceptance

By accessing or using the Senders portal ("Service"), you agree to be bound by these Terms of Service. If you do not agree, do not use the Service.

2. Use of the Service

You may use the Service only for lawful purposes and in accordance with these Terms. You agree not to:

  • Use the Service to send spam or unsolicited emails in violation of applicable law.
  • Attempt to gain unauthorised access to any part of the Service.
  • Use the Service to send emails that violate CAN-SPAM, GDPR, CASL, or other applicable legislation.
  • Reverse-engineer, decompile, or copy any part of the Service.

3. Account responsibilities

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Notify us immediately at support@senders.co if you suspect unauthorised access.

4. Google API services

The Service integrates with Google Postmaster Tools via OAuth. Your use of Google services through the Service is subject to Google's Terms of Service. We access only the scopes you explicitly authorise and store tokens solely to provide the Postmaster monitoring feature.

5. AI-generated content

The AI Sequence Builder generates cold email copy using OpenAI's API. You are solely responsible for reviewing, editing, and ensuring compliance of any AI-generated content before sending it. Senders makes no warranties about the accuracy, tone, or legal compliance of AI-generated content.

6. Service availability

We strive for high availability but do not guarantee uninterrupted access. We may perform maintenance, upgrades, or emergency fixes that temporarily affect availability. We are not liable for any losses arising from downtime.

7. Limitation of liability

To the maximum extent permitted by law, Senders shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service, including but not limited to email deliverability outcomes, blacklisting events, or data loss.

8. Termination

We may suspend or terminate your access at any time for breach of these Terms. You may terminate your account by contacting support@senders.co.

9. Changes to Terms

We may update these Terms from time to time. Continued use of the Service after changes constitutes acceptance. We will notify you of material changes via email.

10. Contact

Senders.co — support@senders.co